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Cloudways Review Pay As You Go Hosting For Your Site

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Josep Garcia

Josep Garcia

Author

Cai Ellis

Cai Ellis

Researcher

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There are just so many hosting options available these days that finding the right one can be a bit of a chore.

Well, don’t expect things to get any easier with Cloudways!

Why, you ask? Because this managed cloud hosting platform also lets you choose between 5 different data center providers.

Each of these providers has at least 10 different plans. And, you can even decide to pay monthly, or hourly. So that’s more than 100+ options to choose from!

For some, it will be a minefield. For others, it’s a great benefit to be able to pick exactly the features they need, like at a web hosting buffet.

So let’s dive in with this review to see who should use Cloudways and who should look elsewhere.

Cloudways Prices

$10

Cloudways Digital Ocean 1

$22

Cloudways Digital Ocean 2

$42

Cloudways Digital Ocean 3

Ok, as mentioned above, the first thing to understand about Cloudways is that you can choose between the five different data center providers: DigitalOcean (which we used for our tests), Linode, Vultr, AWS (from Amazon), and Google Cloud.

Every provider has a minimum of 10 plans, but for simplicity’s sake, I’ll only mention the four key featured plans from each provider. Let’s call them Entry, Standard, Advanced and Pro to make things easier. This is what it looks like in table form:

Server Entry Standard Advanced Pro
Digital Ocean

$10 / month

1GB RAM

1 Core Processor

25GB Storage

1TB Bandwidth

$22 / month

2GB RAM

1 Core Processor

50GB Storage

2TB Bandwidth

$42 / month

4GB RAM

2 Core processor

80GB Storage

4TB Bandwidth

$80 / month

8GB RAM

4 Core processor

160GB Storage

5TB Bandwidth

Linode

$12 / month

1GB RAM

1 Core Processor

25GB Storage

1TB Bandwidth

$24 / month

2GB RAM

1 Core Processor

50GB Storage

2TB Bandwidth

$50 / month

4GB RAM

2 Core processor

80GB Storage

4TB Bandwidth

$90 / month

8GB RAM

4 Core processor

160GB Storage

5TB Bandwidth

Vultr

$11 / month

1GB RAM

1 Core Processor

25GB Storage

1TB Bandwidth

$23 / month

2GB RAM

1 Core Processor

55GB Storage

2TB Bandwidth

$44 / month

4GB RAM

2 Core Processor

80GB Storage

3TB Bandwidth

$84 / month

8GB RAM

4 Core Processor

160GB Storage

4TB Bandwidth

AWS

$36.51 / month

1.75GB RAM

1 vCPU

20GB Storage

2GB Bandwidth

$86.77 / month

3.75GB RAM

1 vCPU

20GB Storage

2GB Bandwidth

$176.26 / month

8GB RAM

2 vCPU

20GB Storage

2GB Bandwidth

$274.33 / month

16GB RAM

4 vCPU

20GB Storage

2GB Bandwidth

Google Cloud

$33.18 / month

1.70GB RAM

1 vCPU

20GB Storage

2GB Bandwidth

$73.50 / month

3.75GB RAM

1 vCPU

20GB Storage

2GB Bandwidth

$138.52 / month

7.5GB RAM

2 vCPU

20GB Storage

2GB Bandwidth

$225.93 / month

15GB RAM

4 vCPU

20GB Storage

2GB Bandwidth

Then, don’t forget that you can always go up one level. For instance, with Google Cloud, you can go up to $1332.65 per month. This would give you an insanely performant 120GB of RAM and 32 vCPUs.

(Vultr also has special High Frequency plans, which are slightly more expensive than the ones listed above, but give you extra storage.)

Also, Cloudways is the only affordable hosting provider I know who lets you buy hosting on an hourly basis.

For instance, with DigitalOcean, the entry plan would be $0.0139 per hour; Standard is $0.0306 / hour; Advanced is $0.0583 per hour, and Pro is $0.1111 per hour.

This is obviously best for agencies and resellers that manage client websites, or website owners who know when traffic spikes are coming.

Now I know it’s a lot to take in, so the best place to compare all the prices is probably directly on the pricing page of the Cloudways website.

What can you expect from each Cloudways plan?

This is the nice thing about using Cloudways, they offer all the same features on all plans. So whether you use the cheapest Linode plan or the most expensive AWS, you will get:

  • 24/7/365 Support
  • Free SSL
  • One free migration
  • Unlimited application installation
  • Team management
  • Dedicated firewalls
  • 24/7 real-time monitoring
  • Automated backups
  • Staging environment
  • Optimized with advanced caches
  • Regular security patching
  • HTTP/2 enabled servers
  • SSH and SFTP access

And the main advantage, of course, is that you can use the services from multiple providers without being locked into a contract with them.

There’s just one extra thing worth mentioning about the individual server providers, and that’s the datacenter’s locations:

Server North America Europe Asia Australia Central Asia South America Middle East
DigitalOcean

Toronto

San Francisco

New York

London

Amsterdam

Frankfurt

Singapore Bangalore
Linode

Newark

Dallas

Toronto

Fremont

Atlanta

London

Frankfurt

Singapore

Tokyo

Sydney Mumbai
Vultr

Seattle

Los Angeles

Chicago

Miami

Silicon Valley

Dallas

Atlanta

Toronto

London

Paris

Amsterdam

Frankfurt

Tokyo

Singapore

Sydney
AWS

Northern Virginia

Oregon

Northern California

Montreal

Ohio

Frankfurt

London

Stockholm

Ireland

Paris

Milan

Seoul

Hong Kong

Singapore

Tokyo

Sydney Mumbai Sao Paulo Bahrain
Google Cloud

Iowa

North Virginia

North Carolina

Oregon

Montreal

London

Frankfurt

Netherlands

Belgium

Finland

Taiwan

Singapore

Tokyo

Hong Kong

Sydney Mumbai Sao Paulo

More information www.cloudways.com

This can be useful to know in advance if you plan on targeting certain specific markets worldwide. And as you can see, Amazon and Google, for instance, are the only one with data centers in South America.

Cloudways Pros & Cons

  • Pros
  • Cons

Pros

  • Flexibility

    The main reason to choose Cloudways would be to hop on a different hosting plan whenever it suits your needs, making it a true pay-as-you go provider. It can be a great solution for website owners that need flexibility and expect traffic peaks.

  • Performance

    All of the hosting options will stay online virtually 100% of the time. On top of that, when we tested the speed it was very good.

  • Server features

    All servers launched on Cloudways have SSD-based hosting and built-in caches, amongst others.

  • Security

    The dedicated firewalls and 2FA options are also good.

  • Backups

    Manually backup your site with their dedicated plugin, or let their system do it automatically on an hourly or daily basis.

  • Server locations

    This may depend on the provider you choose, but at least you have the choice and complete control.

  • Collaborators and users

    Team management is thorough, and easy to do.

  • Hourly pay-as-you-go

    I can’t think of any other provider that lets you pay for hosting by the hour.

When to use Cloudways hosting?

Cloudways is definitely geared towards the for more tech-savvy users. It’s for businesses who understand their traffic cycles, the kind of performance they need, and where they need to deliver content. Agencies and resellers will know how to make the most of the performance and options.

The performance, by the way, is excellent, and ideal for websites that need to auto-scale based on seasonal traffic spikes, like online stores.

The pay-as-you-go nature of their plans can also be a benefit for those who don’t want to commit to a year-long plan with some of the big name providers out there, like AWS or Google Cloud, or expect peaks of traffic.

When not to use Cloudways hosting?

If you need to host a simple website like a personal blog, small online store, WordPress portfolio or basic business page, I’d recommend looking at other options.

It’ll be much easier to get started with, say, DreamHost or SiteGround.

Cloudways specifications

Ease of Use

Registering with Cloudways is easy and straightforward. You can use your email, LinkedIn, Google or Github account.

They have their own control panel, so no cPanel. It looks modern but not exactly the most intuitive. After a couple of hours using their interface you’ll know how to do most things. Bear in mind that Cloudways comes with a lot of options, which can be intimidating for beginners.

In terms of team management, there’s a smart way to add users to your account. You can set them up to have full access or limited permissions. It’s also possible to assign them to individual projects only.

Domain Names

Cloudways plans don’t come with a domain name included. In fact, you won’t be able to purchase one from them. Check out Namecheap if you need a domain name instead.

Email Rating

Cloudways hosting only offers email accounts as extra add-ons. It costs $1 a month per email account.

Databases

There doesn’t seem to be any limitation with the databases on paper, as long as it remains within a reasonable amount. You can choose between MySQL and MariaDB as your database manager.

Applications

Besides WordPress, there are several other applications and CMS that you can install in 1-click. You’ll have a limited choice: Laravel and Magento.

Webspace Limit

You can choose between several providers to host your server. For example, you can have AWS (Amazon), Google Cloud, Vultr, Linode or DigitalOcean. For each provider, there are several plans and with several storage limitations.

The cheapest would be DigitalOcean and you can choose plans that have 25 GB, 50 GB, 80 GB and 160 GB of storage.

Monthly Data Transfer Limit

Similarly to the storage, the bandwidth also depends on the provider and the plan that you chose. If you use a DigitalOcean server your bandwidth will start at 1 TB and can go all the way up to 5 TB.

FTP Accounts and Secure FTP

It’s possible to access your site using SFTP (Secure FTP) and SSH. By default, you’ll have credentials to access the whole server system (master credentials) or just credentials to access an application (e.g. your WordPress installation). The account owner will be able to create several credentials for each application.

Server Location

With Cloudways you can choose several datacenter providers like DigitalOcean, Amazon AWS, Google Cloud, Vultr or Linode. In total there are over 25 locations you can pick from. These include: the US (San Francisco, Chicago, New York or Atlanta), Canada, Brasil, Ireland, The UK, Australia, Germany or Singapore.

Security Features

Cloudways comes with SSL certificates you can add to your sites. They also run secure software versions (e.g. MySQL and PHP 5,7 and 8).

Extras include bot protection, firewalls that block traffic to specific ports, and the applications you install are kept separately from each other. More information.

Users can enable two-factor authentication, so you’ll need to confirm your Cloudways session with an extra device. Additionally, they keep track of suspicious device logins, so you’ll get an email notification if a connection looks fishy.

Server Speed

In our series of independent web host speed tests, Cloudways performed well. We used a DigitalOcean server for our tests.

Uptime

In our hosting reliability tests, uptime with Cloudways is reliable as they use datacenters from serious providers like DigitalOcean, AWS (from Amazon) and Google Cloud.

Backups

You can configure your backups to be performed regularly, on an hourly or daily basis. You can also decide how long you’d like to keep backups for, anywhere between 1 to 4 weeks.

It’s also possible to create manual website backups (e.g. before updating a plugin). It’s not free, costing $0.033 per GB. Sadly there isn’t an easy way to download these backups, you’ll need to use SFTP for that. It’s a good system, but I just wish it was a bit easier to deal with.

CDN

Cloudways offers an affordable CDN, you’ll have to pay extra if you’d like to use it. Competitors like Kinsta or WP Engine bundle it with their plans.

Server Features

Currently, PHP 8 is available, all the way down to 5.6. You can choose between MySQL and MariaDB as your database manager.

SSL certificates can be installed for free. There is WordPress and Magento advanced caching in place. It’s possible to create staging areas. All good, but I just wish it was a bit easier to use.

Refunds and Guarantees

Cloudwys will only refund the funds that you haven’t used, as it is a pay as you go service. And you have to request the refund within 3 months after adding the funds. Cloudways doesn’t seem to offer an uptime guarantee.

Assistance and Support

Cloudways support is, in my experience, good. It can be a bit slow, but you can pay extra for priority support. As the Cloudways Service Legal Agreement states, support chats are limited to 15 minutes with the basic support. After that, a ticket will be created for you which will be answered within 3 hours if it is urgent, or 12 hours if it’s not urgent.

Overall Rating

4.2

An interesting proposition for expert users. Think: multiple website owners, digital marketing agencies, or web designers that resell hosting. You get to choose a true pay-as-you-go solution, even with the option to pay for hosting hourly.

It’s not the most intuitive provider, in my opinion, but CloudWay’s strong performance, security features, and abundant hosting options will make some tech-savvy website owners very happy.

Cloudways Backups

The Backup section is easily accessible in the left menu of your main dashboard. As you can see, the main options are to do with the frequency of the backups. It’s nice that you can schedule the timing yourself.

CloudWays backup menu

The local backup option lets you create one copy of your site. For some puzzling reason, Cloudways doesn’t let you download it directly from the dashboard – you’ll have to use SSH or SFTP to access it. And more importantly: it isn’t free. Cloudways charges $0.033 per GB of data that you backup offline.

Cloudways Vertical Scaling

One of the key benefits of having so many options is that you can scale your resources based on traffic spikes.

With Cloudways, this is done via what they call “vertical scaling”. You can increase your server size, but also CPU and memory, depending on the provider you have chosen.

It is a cost-effective solution, because you can keep all your data and web applications in one place, without having to migrate anything.

But there are a few things to note:

  • Storage scaling is permanent: so you won’t be able to scale back down if you only want to increase disk size. The workaround is to clone your server and move it to a scaled down plan, then cancel the upgraded one.
  • Scaling will take your server offline: make sure you do it during off-peak hours.
  • Different providers have different options: AWS and Google Cloud let you scale your server CPU and RAM independently. DigitalOcean, Linue and Vultr only let you scale the entire size of your server, including CPU, RAM and disk space.

Testing Cloudways’ hosting

As you can guess, measuring Cloudways’ performance is a bit tricky due to the number of server options. Still, this is what we found from our independent tests.

Uptime tests

We tested Cloudways’ (DigitalOcean server) uptime for the 12 months, we were very impressed with the results. As you can see in the chart below, those results of couldn’t be much better.

Web Hosts: Uptime

Compared to the last two years, there was a slight dip in performance this year, but 99.99% uptime is still very good:

2020 2021 2022
Uptime %
SiteGround 99.97 100 100
WP Engine 99.99 99.99 100
Namecheap 100 100
Kinsta 100 100 100
InMotion 99.73 99.95 100
A2 Hosting 99.99 99.98 99.99
Cloudways 100 100 99.99
HostGator 99.91 99.99 99.98
GreenGeeks 99.98 99.98 99.97
GoDaddy 99.90 99.96 99.95
Hostinger 99.48 99.92 99.95
Bluehost 99.96 99.99 99.95
iPage 98.45 99.85 99.95
Dreamhost 99.99 99.96 99.83
IONOS 99.93 99.71

To monitor uptime, I use StatusCake, a tool that checks each website every 5 minutes.

Note, however, that Cloudways doesn’t offer an uptime guarantee, unlike some of its competitors.

Is Cloudways fast?

Yes! Once again, note that we’ve only used the DigitalOcean data centers, but according to our series of independent tests, the average page loading speed was very good indeed.

With an average page load time of just 1.46 seconds, Cloudways was the one of the fastest web hosts we tested.

Web Hosts: Page Load Times

As you can see in the table below, Cloudways has got consistently faster, (both absolutely and compared to other web hosts), over the last three years:

2020 2021 2022
Page Load Time in Seconds
GreenGeeks 2.39 1.56 1.29
A2 Hosting 3.15 2.01 1.30
GoDaddy 3.40 1.94 1.44
Cloudways 2.32 1.73 1.46
SiteGround 2.14 1.54 1.56
Hostinger 4.19 1.61 1.63
WP Engine 2.21 1.65 1.66
Namecheap 1.60 1.69
Dreamhost 3.28 1.84 1.75
Kinsta 2.98 1.77 1.82
Bluehost 3.07 2.87 2.07
IONOS 1.95 2.32
InMotion 4.36 2.75 2.58
iPage 4.19 2.76 2.60
HostGator 3.77 2.78 2.72

Results in seconds

Although there are many things you can do to fix a slow website and make WordPress faster, your web host is the biggest contributor to the speed of your site.

So these numbers are a big deal!

Key takeaways: is Cloudways right for you?

Well, if you’ve been confused by any of the more technical terms in this review, such as CDN, staging, or server customization, you should probably look elsewhere. There are simpler alternatives that will host your site with good performance, and much fewer technical options. SiteGround or DreamHost come to mind.

If you’re after WordPress hosting, Cloudways is good, but there are alternatives like WP Engine or Kinsta, where you get support and infrastructure built especially for WordPress, and there are also cheaper WordPress hosts.

Now, Cloudways is probably one of the better options for managing and getting the most out of a hosting stack. That is, if you’re an agency with hundreds of sites in your portfolio, or a reseller, you’ll be able to move sites to the best data centers, hop on a different hosting plan when needed, and use the scaling options to meet the demands of huge traffic spikes.

> Try Cloudways

Frequently Asked Questions

For owners of a single website, you can choose one that has server locations near your target market. For instance, AWS is the only one that has servers in South America.

For agencies and resellers, the main advantage is that you can manage all your sites in one place, with different data center options for your clients’ websites.

Yes – Cloudways lets you access data centers from DigitalOcean, Linode, Vultr, AWS (Amazon Web Services) and Google Cloud (GCE) on a monthly, or even hourly basis. You can cancel at any time, and there’s no need to be locked into a yearly contract.

It depends on the data center provider you choose. Google Cloud (GCE) and AWS (Amazon Web Services) don’t let you. You need to upgrade your Cloudways account to launch and access their servers.

With the other three providers (DigitalOcean, Linode, Vultr) it shouldn’t be a problem.

Yes, if you want to choose a CDN, it will cost you around $1 per 25GB of delivered data. Offline backup storage is also charged at a rate of $0.033 per GB. Email accounts start at $1 a month.

The authors

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Josep Garcia

Content Manager

Hi there, I am Josep Garcia. Since 2014 I've been testing and writing about website builders and hosting services, and I share all my learnings at Tooltester.com. Today I am not an active staff member anymore, but I do hope you enjoyed this article. And if you have any questions, please leave me a comment below.

Cai Ellis

SEO Manager

Hi! My name is Cai. Over the years, I've used countless hosting providers, built innumerable ecommerce stores and picked up a bit of SEO know-how too. If you've got questions about these or any related subjects, I'll be happy to help!

Learn more about us

We keep our content up to date

14 Sep 2021 – General and performance update and new rating
18 Feb 2020 – Initial review

THE BEHIND THE SCENES OF THIS REVIEW

This article has been written and researched following a precise methodology.

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