Webs.com Review: Our take on the Swiss army knife of website builders

With more than 50 million websites hosted on their servers, we are talking about one of the largest site building companies worldwide. They have already been around since 2001, starting out as Freewebs, one of the first free services to create websites.

In mid 2012 they launched a completely new version of their product called SiteBuilder 3. Most notably they have introduced a range of new and very modern designs and added full drag and drop support to their editor. The premium plans of this website builder include a variety of apps such as an online store and an option to manage membership accounts for your audience. Unfortunately, the free version is limited to 5 pages only.

As far as pricing is concerned there is a 30-day money back guarantee for all paid plans. Discounts are available very frequently.

But now let’s check what the inside has to offer!

web-comPlease note: Webs.com and Web.com are two different companies. Web.com seem to be promoted quite heavily on certain comparison sites that don’t make the most unbiased impression. We are very sceptical about this company as they don’t offer a free trial and are extremely intransparent about their pricing model.

See it in action here

info Try Webs for free. Sign up here (link will open in a new window)

Webs.com in detail

Criterion Rating Comment
Ease of use
Intuitive, but the number of features makes it a little tricky to use in places. However, not all bugs have been ironed out (see comments below).
Choice and flexibility of design (templates)
Many of their designs look a bit outdated. It is possible to adjust colors and styles but not the source code. Features a mobile website version as well.
Advertisement-free yes ..., but free version only features a small footer text link. Your mobile website will show a small ad if you don't upgrade to Pro or pay an additional fee.
Languages
The interface is available in English and Spanish. No special feature to create multi-lingual sites.
Your own domain name (e.g. .com or .net) yes Re-direct your existing domain or register a domain via Webs.com (included in the Enhanced Package). Domains with a country-code can't be connected at this time.
Depth of navigation
Two sub-levels, with a drop-down menu.
Widgets (small tools to add extra functionality)
Video tool and nice photo gallery options are included. It even has its own app library with third party widgets.
Monetization yes Using Google AdSense or other banner ads.
E-Commerce
Online store with many options. More payment methods are needed however (PayPal and Google Checkout are the only ones available).
Search Engine Optimization (SEO)
Meta tags, meta descriptions and page titles can all be edited (for some SEO features you need a paid plan). The URL is generated from the name of the menu item. More details.
Blog
Very basic: no option to moderate comments before they're published. No HTML widgets apart from YouTube videos. It's possible to assign categories and schedule posts for future publication.
Visitor statistics
Clicky is the default tracking tool, but you can also add Google Analytics.
Contact form yes Easily customizable with different field types
Password protection yes Allows you to set up protected areas with individual user logins. Users can communicate with each other like in a social network, e.g. Facebook.
Newsletter tool yes Send email blasts to members of your site. Premium users can also use certain HTML elements (pictures and formatting).
Add HTML code yes Allows you to add other widgets and tools.
Storage space 500 MB+ Free: 500 MB, Starter: 1 GB, Enhanced: 5 GB and Pro: 10 GB.
Backups & Restore no There's no possibility to create a backup or restore your content.
Support yes Self-help, ticketing system and Live Chat. Responsive Live Chat for premium users, available 24/7.
Fun Factor
Plenty of features make it fun to play around with. However, there are quite a few serious technical issues that can quickly destroy the Webs experience.
Overall Rating
3/5
A versatile website builder with a huge range of features. The downsides are numerous bugs that leave a lot of users frustrated as you can see in the comments below.

Conclusion

Webs.com is an okay website builder with a rich set of features that can’t be found anywhere else. The way you can organize your site’s design stands out. The carousel image slider is pretty unique and will make your website look professional.

However, at this time some parts of the user interface feel a bit inconsistent as they’ve been taken over from the old site builder version. Also, when we revisited the review in September 2015 we were surprised that there haven’t been a lot of improvements since the last major update three years ago. Let’s hope Webs will polish everything out in the future.

Next to their free plan they currently offer three different paid plans. The Enhanced and Pro plans also include email accounts. When comparing prices with other providers you have to be a bit careful: by default they show you prices for 2-year plans.

All in all, we strongly recommend you to check for better alternatives.

> Click here to try Webs.com for free

Webs.com Example Sites

Alternatives to Webs.com

Weebly
See review
Squarespace
See review

FAQ about webs.com

Can I create a members-only area in Webs?

Yes, Webs.com has quite a sophisticated membership feature. Your visitors can set up individual profile pages and access content that you specify. Learn more in this article.

Is it possible to register my website with Google Webmaster Tools?

Yes. Simply sign up at google.com/webmasters and paste the code they provide under “Website Settings.” Choose the “Meta-Tag verification” method.

I heard the Webs.com site builder still suffers from bugs and malfunctions. Is this true?

Webs released their Site Builder 3 in 2012. According to our user’s feedback and to some extent also our own experiences, we can agree with that. That’s why we have repeatedly downgraded Webs. Please check our comment section below for more details.

Does Webs support all languages?

Currently not. Here is what their support section says:

We do not fully support non-Latin based characters. Additionally, the way special characters or symbols appear on your website may vary based on what browser the visitor of your website is using.

Are Webs.com and Web.com different companies?

Yes, they are.

Review Updates

17 Jan 2017 – We feature the restore & backup section in the table
08 Apr 2016 – Pricing update and storage update.
09 Sep 2015 – General updates (template ratings etc.)
20 Nov 2014 – Prices have increased.
11 Aug 2014 – Another downgrade as we keep receiving user comments about technical issues.
14 Mar 2013 – We’ve added information about password protection.
05 Dec 2012 – We downgraded Webs’ rating again as our readers pointed us to a couple of major and minor bugs (see comments).
06 Nov 2012 – There are a still a couple of bugs in Webs’ new editor. That’s why we decided to downgrade the overall rating from 4.5 to 4 stars. Please check our comments section and this thread for details.
05 Oct 2012 – We downgraded the blogging feature from 4 to 3 stars (see comments for details).
23 July 2012 – Review of Webs’ new SiteBuilder 3.
22 Nov 2011 – Check out the results of our Webs’ server performance test.
30 Aug 2011 – Webs has added an integrated mobile website builder
17 Mar 2011 – General update: Webs has added a couple of well-designed templates.
12 Jan 2011 – General update, but support was not reviewed at this time.

Last updated: 17 Jan 2017 | Robert Brandl

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